At 7game, we take your privacy seriously. This Privacy Policy explains what personal information we collect when you use our platform, how we use it, who we may share it with, and what rights you have as a registered player in the Philippines. Please read this page carefully alongside our Terms and Conditions. If you have questions, our FAQ page covers many common concerns in plain Philippine English.
Privacy highlights
Last updated: June 2025 · Applies to all registered players in the Philippines
When you create an account on 7game, we collect the personal details you provide during the registration process, including your full name, date of birth, email address, and mobile number. This information is required to verify your identity, confirm that you meet the minimum age requirement of 21 years old, and set up your player account correctly. We may also ask for a government-issued ID during account verification to comply with applicable Philippine regulations. All registration data is stored securely and is only accessible to authorised personnel within our operations team. You are responsible for keeping your login credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.
Every deposit and withdrawal transaction processed through your 7game account is recorded, including the amount in Philippine pesos (PHP), the payment method used, the date and time of the transaction, and the transaction status. This data is necessary for us to maintain accurate account balances, resolve any payment disputes, and comply with financial record-keeping requirements under Philippine law. We do not store full payment card numbers or sensitive banking credentials on our servers — payment processing is handled through secure third-party payment providers. Transaction records are retained for the period required by applicable regulations and are accessible to you through your account history at any time. If you notice any discrepancy in your transaction records, please contact our support team promptly.
We automatically collect certain technical and behavioural data when you use the 7game platform, including your IP address, device type, browser version, operating system, pages visited, session duration, and the games or features you interact with. This data helps us understand how players use the platform so we can improve performance, fix technical issues, and deliver a better experience on both desktop and mobile browsers. Usage data is analysed in aggregate form wherever possible and is not used to identify you personally without a legitimate reason. We may also use cookies and similar tracking technologies to remember your preferences and maintain your session while you are logged in. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of the platform.
When you contact our support team or submit a query through any available channel, we retain a record of that communication, including the content of your message, the date it was received, and any response provided. This allows us to track the resolution of your issue, maintain consistency in our support service, and refer back to previous interactions if a related concern arises in the future. Communications data is treated with the same level of confidentiality as your account information and is not shared with third parties except where required to resolve your query. We may also send you service-related notifications by email or SMS, such as account verification messages, deposit confirmations, or important policy updates. You cannot opt out of essential service communications, but you may update your notification preferences for non-essential messages through your account settings.
7game may collect general location information derived from your IP address to confirm that you are accessing the platform from the Philippines and to comply with geographic access requirements. We do not collect precise GPS location data from your device unless you explicitly grant permission through your browser or mobile device settings. Device signals such as screen resolution, time zone, and language settings may also be collected as part of our fraud prevention and security monitoring processes. This information helps us detect unusual login patterns or access attempts that may indicate unauthorised use of your account. Location and device data is processed in accordance with this Privacy Policy and is not used for purposes beyond platform security, compliance, and service delivery.
If you voluntarily complete any responsible gaming self-assessment tools or request account restrictions through our Responsible Gaming page, the information you provide is recorded and used solely to apply the limits or interventions you have requested. This data is treated with the highest level of sensitivity and is not used for marketing, profiling, or any purpose other than supporting your wellbeing on the platform. Self-exclusion requests and cooling-off periods are processed promptly and the relevant records are retained for the duration required to enforce those restrictions. We do not share responsible gaming data with third parties except where required by Philippine regulatory authorities. If you need to update or review any restrictions on your account, please reach out through the support channels available after login.
Your personal data is used only for the purposes described in this Privacy Policy and for no other reason without your knowledge. The primary uses of your data are to operate your account, process transactions, deliver the platform's features, and keep your experience secure. 7game does not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes. We process your data on the legal bases of contractual necessity, legitimate interest, and compliance with applicable Philippine law, depending on the specific purpose. Where we rely on your consent for any processing activity, you have the right to withdraw that consent at any time by contacting our support team.
We use your account, device, and transaction data to monitor for suspicious activity, prevent unauthorised access, and protect the integrity of the platform for all players. Automated systems and manual review processes work together to flag unusual patterns and take action where necessary to safeguard your account and funds.
Aggregated usage data helps our team understand which features are most valuable to Filipino players, identify areas where the platform can be improved, and prioritise development work. Individual player data is not used for this purpose in a way that identifies you personally unless there is a specific operational reason to do so.
We use your contact details to send you essential account notifications, deposit and withdrawal confirmations, and important updates about changes to our policies or platform features. These communications are necessary for the operation of your account and cannot be disabled, though you may manage preferences for optional notifications in your account settings.
As a player based in the Philippines, you have specific rights regarding the personal information we hold about you.
You may request a copy of the personal data we hold about you at any time. We will respond to verified access requests within a reasonable timeframe in accordance with applicable Philippine data protection requirements. Requests can be submitted through the support channels available after you log in to your account.
If any personal information we hold about you is inaccurate or out of date, you have the right to request that we correct it. You can update basic account details such as your contact information directly through your account settings, or contact our support team for changes that require manual review and verification.
You may request the deletion of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected. Please note that we are required to retain certain records for regulatory and legal compliance purposes, and erasure requests may be partially fulfilled where full deletion is not permitted under applicable law.
Where we process your data on the basis of legitimate interest, you have the right to object to that processing. We will review your objection and cease processing unless we can demonstrate compelling legitimate grounds that override your interests, or where processing is necessary for legal claims. Objections can be submitted through our support team.
In certain circumstances, you may request that we provide your personal data in a structured, commonly used, and machine-readable format so that you can transfer it to another service provider. This right applies where processing is based on your consent or on a contract, and where the processing is carried out by automated means.
You may request that we restrict the processing of your personal data in specific situations — for example, while the accuracy of data is being contested, or while an objection to processing is being considered. During a restriction period, we will continue to store your data but will not actively process it for other purposes without your consent or a legal basis.
7game does not sell or rent your personal data to any third party. We only share your information with carefully selected service providers who assist us in operating the platform, and only to the extent necessary for them to perform their specific function. All third-party service providers are contractually required to handle your data in accordance with applicable privacy standards and are prohibited from using it for their own purposes. In addition to service providers, we may be required to disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally obligated to do so. We will always aim to notify you of any such disclosure where we are legally permitted to do so.
7game uses industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored using appropriate technical safeguards. Access to personal data within our organisation is restricted to personnel who have a legitimate need to process it as part of their role. We conduct regular reviews of our security practices to ensure they remain effective and aligned with current standards. Despite these measures, no online platform can guarantee absolute security — if you become aware of any security concern related to your account, please notify us immediately through the support channels available after login.
7game reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable Philippine regulations. When we make significant changes, we will publish the updated policy on this page and update the "last updated" date shown at the top of the document. We may also notify registered players of material changes through in-platform messages or by email where contact details are available. Continued use of the platform after an updated policy has been published constitutes your acceptance of the revised terms. We encourage you to review this page periodically so that you remain informed about how your personal data is being handled. If you have any questions about this Privacy Policy or about how your data is processed, please visit our FAQ page or contact our support team through the channels available after you log in to your account.
Create your free 7game account today and enjoy casino-style games, slots, and live dealer tables — with PHP payments and full mobile browser support, built for Filipino players.