At 7game, entertainment should always feel good — never stressful or out of control. This page explains the tools and guidelines available to help you manage your gaming activity, recognise early warning signs, and reach out for support when you need it. Playing responsibly is a shared commitment between you and 7game, and we take that seriously for every player in the Philippines.
These features are available to all registered players in the Philippines and can be accessed through your account settings after login.
You can set a daily, weekly, or monthly deposit limit on your 7game account to keep your spending within a budget you are comfortable with. Once a limit is in place, it takes effect immediately and cannot be increased until a cooling-off period has passed. Reducing your limit, however, takes effect right away. This tool is one of the most straightforward ways to make sure your entertainment spending stays predictable and manageable. We encourage every player to set a deposit limit when they first register, even if they feel confident about their habits.
Losing track of time is one of the most common experiences when playing online games, and 7game provides session time reminders to help you stay aware of how long you have been playing. You can set a reminder to appear after a chosen duration — for example, every 30 minutes or every hour — so you can take a break, reassess, and decide whether to continue. These reminders are not forced logouts; they are gentle nudges that put you back in the driver's seat. Taking regular breaks is a healthy habit that keeps gaming enjoyable rather than exhausting. You can update your reminder preferences at any time through your account settings.
If you feel you need a short break from the platform, a cooling-off period lets you temporarily suspend your account for a set number of days — typically between one day and six weeks. During this period, you will not be able to log in, place bets, or make deposits, giving you the space to step back without permanently closing your account. Cooling-off requests are processed promptly and take effect as soon as they are confirmed. This option is ideal for players who want a structured pause rather than a permanent exit. You can request a cooling-off period by contacting our support team through the channels available after login.
Self-exclusion is a more permanent option for players who feel they need to stop playing for an extended period or indefinitely. When you self-exclude, your account is closed and you will not be able to register a new account during the exclusion period. 7game takes self-exclusion requests seriously and processes them without delay. If you are struggling with your gaming habits and feel that a cooling-off period is not enough, self-exclusion is the right step to take. We will not send you any promotional communications during your self-exclusion period, and we will do our best to ensure you are not re-marketed to during that time.
Your account dashboard gives you a clear view of your gaming activity, including your deposit history, withdrawal records, and session logs. Reviewing this information regularly is a healthy habit that helps you stay honest with yourself about how much time and money you are spending on the platform. If you notice patterns that concern you — such as increasing deposit amounts or longer sessions over time — that is a good moment to use one of the limit or exclusion tools available. Transparency about your own activity is the first step toward responsible play. 7game makes this data easy to access so you are always informed.
Reality checks are periodic on-screen messages that appear during your gaming session to remind you of how long you have been playing and how much you have spent or won during that session. These prompts are designed to interrupt the flow of play just enough to bring you back to a clear-headed perspective, without being disruptive to your overall experience. You can choose the frequency of reality checks in your account settings, and we recommend enabling them if you tend to lose track of time during longer sessions. Staying grounded in the facts of your session is one of the simplest and most effective responsible gaming habits you can build. 7game supports this feature as part of our commitment to player wellbeing.
Most players enjoy online gaming as a form of entertainment without any issues, but it is important to be aware of the signs that gaming habits may be shifting from fun to harmful. Problem gambling can develop gradually, and recognising the early warning signs is the most effective way to address it before it becomes serious. The following indicators are not a diagnosis — they are prompts to pause, reflect, and consider whether you need to use one of the tools available on your account or seek outside support. If you are unsure, it is always better to take a break and reassess. 7game encourages every player to check in with themselves regularly.
Feeling a strong urge to keep playing in order to win back money you have already lost is one of the clearest warning signs of problem gambling. Losses are a normal part of gaming, and no amount of continued play is guaranteed to reverse them. If you find yourself depositing more than you planned in order to chase a previous loss, it is time to step back and use a deposit limit or cooling-off period.
When gaming starts to interfere with your work, relationships, sleep, or financial responsibilities, it has moved beyond entertainment. Missing important commitments, borrowing money to fund gaming, or feeling irritable and anxious when you are not playing are all signs that your relationship with gaming needs attention. These are not signs of weakness — they are signals that it is time to reach out for support.
If you find yourself concealing how much time or money you spend on gaming from people close to you, that secrecy is worth examining honestly. Healthy entertainment does not usually require hiding. Feeling shame or guilt about your gaming activity, or lying about it to family members or friends, is a strong indicator that the habit has become problematic and that professional support may be helpful.
If you or someone you know needs support beyond what 7game's account tools can provide, the following organisations offer confidential assistance in the Philippines.
The NCMH Crisis Hotline provides free, confidential mental health support to Filipinos across the country. If gaming-related stress, anxiety, or financial pressure is affecting your mental wellbeing, trained counsellors are available to listen and guide you toward appropriate care. Reaching out is a sign of strength, not weakness, and the service is available to anyone who needs it.
Gamblers Anonymous offers peer support groups for individuals who want to stop gambling and stay stopped. Meetings are held regularly and provide a safe, non-judgmental space to share experiences and receive encouragement from others who understand what you are going through. The programme is free and open to anyone who believes they may have a gambling problem, regardless of how long the issue has been present.
Sometimes the most important first step is simply telling a trusted friend, family member, or colleague that you are struggling. You do not need to have all the answers before reaching out — just opening the conversation can relieve a significant amount of pressure and help you feel less alone. If you are not ready to speak to someone you know, professional helplines and support groups are available and completely confidential.
Log in to your 7game account to set deposit limits, enable session reminders, or request a cooling-off period. If you have questions about any of these tools, our FAQ page has clear answers for Filipino players.